Pricing
Start free with a booking page. Add the phone line when you want it.
Three plans, all monthly, all in Australian dollars, paid by card and cancelled any month. GST is not charged. The Free plan has no phone line; it is paid for by a marketing consent explained below.
Free
$0paid for by a marketing consent, not a card
A booking page and an enquiry inbox. No phone line. Paid for by a marketing consent, not money.
- Booking page at your own link
- 10 booking requests a month
- Enquiry inbox with a forwarding address
- 20 enquiries a month
- No card
- Marketing consent required (see below)
Best for: A solo operator who wants somewhere to send clients to request a time, and has the phone covered.
Start freeLine
$29a month
The answered line. Your own Australian number, the assistant, and a text to you after every call.
- Everything in Free
- An Australian phone number
- 40 answered calls a month
- Calls still answered past 40, up to 80, with a note
- Unlimited booking requests and enquiries
- No marketing consent
Best for: A salon or studio that misses a handful of calls a day and wants each one turned into a request.
Start on LineSalon
$84a month
The line with a busy month's calls, plus an enquiry form for your own website.
- Everything in Line
- 200 answered calls a month
- Calls still answered past 200, up to 400, with a note
- Enquiry form to embed on your website
- Unlimited booking requests and enquiries
- No marketing consent
Best for: A multi-chair salon, a spa or a clinic where the phone rings through the day.
Start on SalonPrices in Australian dollars, charged monthly by card. No GST is charged. Cancel any month from your account.
What each plan includes
| Feature | Free | Line | Salon |
|---|---|---|---|
| Monthly price (AUD, no GST) | Free | $29 | $84 |
| Booking page at your own link | Yes | Yes | Yes |
| Booking requests a month | 10 | Unlimited | Unlimited |
| Enquiry inbox with forwarding address | Yes | Yes | Yes |
| Enquiries a month | 20 | Unlimited | Unlimited |
| Australian phone number | No | Yes | Yes |
| Answered calls a month | None | 40 | 200 |
| Calls still answered past the allowance | No | Up to 80 | Up to 400 |
| Text to you after every call | No | Yes | Yes |
| Services, prices, hours and notes | Yes | Yes | Yes |
| Enquiry form for your own website | No | No | Yes |
| Card required | No | Yes | Yes |
| Marketing consent required | Yes | No | No |
| Cancel any month | Close by email | Yes | Yes |
| Support by email, one business day | Yes | Yes | Yes |
Pricing questions
Is GST added?
No. Glow Tally is not registered for GST, so the prices shown are what you pay: $29 a month for Line and $84 a month for Salon.
How do I pay?
By card, monthly, through Stripe. Card details are entered on a Stripe-hosted page and never touch Glow Line. Invoices are listed under Billing in your dashboard.
Can I cancel?
Any month. Press "Cancel at period end" under Billing. The next charge stops and your plan runs to the end of what you have paid for. The phone line stops when the paid period ends. The account is then paused until you tick Free's consent on the Billing page, after which the booking page and enquiry inbox carry on with Free's allowances.
What happens to the phone line if I move down to Free?
Free has no phone line, so when your paid period ends the number is given back to the carrier and no longer rings anywhere. Once you tick Free's consent on the Billing page, your booking page and enquiry inbox work on Free's allowances.
What if I go past my month's calls?
Calls are still answered. Each one over the allowance is marked and the message you receive says so. There is no extra charge for them. The line keeps answering up to twice your allowance (80 on Line, 400 on Salon); past that, callers hear a short notice asking them to text or email you, until the count resets on the first of the month. Move up to Salon from Billing if it keeps happening.
Can I move between plans?
Yes. Moving up from Free starts from Billing and takes effect once payment is set up. From Line to Salon, press "Move to Salon" on the pricing page while signed in: the price changes in place on your card on file, the difference for the rest of the month is charged now, and Billing shows it within a minute. Moving down is a cancel at period end: the paid plan runs out, and from the Billing page you tick Free's consent to carry on with the booking page and inbox.
Does paying for Glow Line do anything to my Glow Tally listing?
No. Glow Line is a product, not a listing. It does not buy a place in the directory, change your rank, add a badge or claim your profile. Rankings come from Google ratings adjusted for review count, and no plan touches them.
Is there a trial?
Not of the phone line. Free lets you try the booking page and the enquiry inbox, with no card and a marketing consent instead, but it has no line. To hear the line answer your calls you need Line or Salon: $29 or $84 for the first month like any other, and you can cancel before the second.
Give the phone to someone who only says what you told them
Set up your services and hours, share the booking page, and add the line when you are ready. Free costs no card, only a marketing consent.